Utilities

Field service management in the utilities setcor (gas, electricity, water etc) can be particularly challenging due to the sheer size of deployments. Field technicians can receive and complete work requests using Handyman for scheduling, dispatching and capacity planning. Handyman can help field service technicians and their support staff to deal with the changeability of today´s field service delivery by enabling clients to handle both fixed and unplanned service commitments, reduce service delivery costs, synchronize call centre and field service operations and improve overall customer experience.